Customer Service Representatives

Location: Penrith, Cumbria, United Kingdom
Date Posted: 15-01-2018
Customer Service Representatives
 
Job type: Permanent
Location: Penrith
Salary: £16- £18,000/Annum Experience dependent
Hours: Monday – Friday 8:30am – 5:00pm
 
Are you passionate about customer service? Do you have an excellent telephone manner and the ability to build a rapport with people? My client is looking for friendly and enthusiastic Customer Service Representatives to join their team on a permanent basis
 
Your duties will include:
  • Generating new leads over the telephone
  • Handling incoming calls from customers and providing exceptional service
  • Processing sales over the telephone and advising on special offers to maximize the sale and ensure the customer gets the best deal
  • Advising the customer of other products and services – Product knowledge is key!
  • Recording and reporting information accurately
  • Maintaining and updating the CRM system
 
What we need from you:
  • Excellent communication skills, written and oral
  • Very high expectation of customer service
  • To be organised and to manage your own workload
  • Great people skills and the ability to resolve issues positively
  • To be able to use your initiative and to enjoy being kept busy
  • Confident when making decisions and able to remain calm under pressure
 
Apply online today or call Ben or Jason on 01228 812585 for more details

NXT Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this position, you accept the Terms and Conditions, Privacy Policy and Disclaimers, which can be found at the NXT Recruitment website
 
  
 
 
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